Configuring Inbound Calling
1. Purchase a Number and Create a SIP Trunk in Vonage
- Log in to your Vonage Console.
- Purchase a phone number if you don’t already have one.
- Create a new SIP trunk.
2. Configure SIP Trunk for Inbound
- In the SIP trunk settings:
- Under Inbound Calls, select the Vonage region you want to use and save your settings.
- Under the URI section, add the Inbound Gateway URL from the Zero Runtime dashboard (found under Inbound Gateways).
- Link the phone number you purchased to this trunk.
3. Configure Inbound Gateway in Zero Runtime
- In the Zero Runtime Dashboard, go to Telephony > Inbound Gateway.
- Create a new inbound gateway using the number you purchased from Vonage.
4. Set Up Inbound Routing Rules
- In the Zero Runtime Dashboard, go to Telephony > Routing Rules.
- Create routing rules for inbound calls, selecting the appropriate gateways and numbers.
Video Demonstration: Inbound Configuration
Configuring Outbound Calling
1. Configure SIP Trunk for Outbound
- In the SIP trunk settings:
- Set up the domain (this will be used for outbound gateway configuration in Zero Runtime).
- Under Outbound Calls, set up the authentication credentials (username and password).
2. Configure Outbound Gateway in Zero Runtime
- In the Zero Runtime Dashboard, go to Telephony > Outbound Gateway.
- Create a new outbound gateway using the domain you set up in Vonage and the authentication credentials you configured. For outbound gateway numbers, do not use the
+sign, just use the country code and number.
3. Set Up Outbound Routing Rules
- In the Zero Runtime Dashboard, go to Telephony > Routing Rules.
- Create routing rules for outbound calls, selecting the appropriate gateways and numbers.