What Gets Captured
Every agent session emits three signals:
Recording captures the session audio and video alongside this telemetry. See Recording.
What’s Next
Recording
Capture session audio and video alongside this telemetry.
Observability Options
Configure recording. Traces, metrics, and logs are captured for every session and shown on the Dashboard.
Session Insights
Review per-session metrics, transcripts, and recording playback on the Dashboard.
Trace View
Break a session into traces and spans to find bottlenecks and debug errors.